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Booking  Policies, Insurance & Cancellation:

• Rates are per person, based on double occupancy.


• A 100$ per person non-refundable deposit is required in order to confirm your reservation. Please contact us if you need to make an extension.


•  The full balance will be charged  60 days before during    High Season and 90 days before during Holiday Season.


• All reservations booked within 30 days before the arrival date during Green Season, 60 days before during the Green & High Season and 90 days before during Holiday Season, payment is due in full at time of booking.

• There is a 25% increase to all rates for single occupancy, which will be calculated upon receipt of reservation

  • Single occupancy options not always available, please check for availability​

  • 3rd & 4th person in a cabina receives 10% off rates, discounts calculated upon receipt of reservation

  • Children 4 - 12 receive 50% off room rates and packages when staying with 2 adults

  • Copa De Arbol is not suitable for children under 4. (occasional exceptions)

  • We do not offer allotments to any agencies

  • Payments must be made by bank transfer and if they are made by credit card will add 4% to charge

  •  4 person cabinas have 3 person minimum, unless all 2 person cabinas are unavailable

  •  All rates shown on the website are in US dollars

  •  Net rates do include 13% Costa Rican tax applied to lodging, transfers, tours

  •  Package tours can be substituted for others upon request at time of booking (depending on tour additional fees may apply)

  • Certain tours/activities do not receive the “child” or “extra person” discounts

  • We can add extra beds to most of the accommodations

  • Alcoholic beverages, soft drinks, bottled water, specialty coffees and a complete menu for the restaurant/bar are also available but not included in the “complete package” or “daily rate” pricing.

  • All cabinas, the restaurant and common areas are non-smoking. Smoking is permitted in designated areas only

  • Safe available for all guests

  • Holiday Season - 4 night minimum - 10% commission 

Group Bookings


1-4 Cabinas

• Leader pays RACK less 25 % Private Cabina
• Guide 50$ per day for meals / Lodging at neighboring hotel. We recomend Las Caletas which is right next door

5-6 Cabinas

• Leader pays RACK less 50 % Private Cabina
• Guide 50$ per day for meals / Lodging at neighbring hotel

7 Cabinas

• Leader pays 50$ per day for meals Private Cabina
• Guide 50$ per day for meals / Lodging at neighbring hotel

                 *Based on double occupancy cabinas



Cancellation Policy:


  •  If there is a "no-show" 100% of the total of the reservation will be charged

  •  If a reservation is cancelled 30 days or less prior to arrival date during Green Season , 60 days or less prior to the arrival date on High Season or 90 days or less during Holiday Season , 100% of the reservation will be charged.

  • If a reservation is cancelled more than 30 days prior to arrival during the Green Season, more than 60 days prior to arrival during the High Season or more than 90 days prior arrival during the Holiday Season the $100.00 per person deposit will not be refunded.

Small capacity: We realize that our cancellation policy is strict; however, we have a small capacity and often have to turn down reservations. Therefore, we have found it necessary to invoke this policy. To avoid losing your money in the event you need to cancel at the last minute, we strongly recommend travel insurance. Thank you for your understanding.

Deposit & Payment: If payment is not received according to our payment policy (stated above) we reserve the right to cancel your reservation and apply our cancellation policy.

If for any reason Copa De Arbol needs to cancel guest reservations prior to the payment in full date, we will refund in full the $100 per person deposit.  If full payment has been made, Copa De Arbol will refund the total amount. Copa De Arbol has the right to cancel any reservation at any time as necessary. In the event of cancellation Copa De Arbol will do their best to assist in finding or reserving a comparable local hotel if available.

If you have questions, please contact Summer, our reservation manager in the US at 831-246-4265 or  She will be happy to help.

Contact for current Polizas

Bank Deposit Information:

Copa De Arbol Beach & Rainforest Resort

Bank name : BAC SAN JOSÉ
Bank address:
Calle 0, Avenidas 3 y 5, San José
San Jose, Costa Rica

Bank Tel # : (506) 2295-9797)
Name on account for deposits to Copa De Arbol Beach & Rainforest Resort:

Inmobiliaria Labranza Nueva S.A.

Dollar account # for deposits :
account # 913905600

Additional bank information

Dollar account info:
Quenta cliente # 1020000 913905600 5
Colones account info:
account # 913905576
Quenta cliente # 1020000 913905576 7

corporation I.D. # :

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